Vanilla Sand Shipping Policy includes worldwide shipping. Our express international shipping via DHL usually takes 3-5 business days after processing. However, please allow 1-2 days processing for your order before we’re able to ship it out. Deliveries excluding potential customs.
We currently offer FREE domestic shipping if your order exceeds 125 EUR (EURO) (after discounts).
Orders delivered to countries outside the EC fiscal (VAT) area will not have VAT (German Tax) charged on them. Please note that depending on your order and country, you will be liable to pay local taxes and duties on receipt of your order, for which Vanilla Sand cannot accept liability. The refusal of payment of such fees causes a full cancellation of the order. Transportation cost and custom clearance cost associated with a cancellation will be deducted the amount refunded to you.